Finding the Perfect Nanny,

we are with you every step of the way

Step 1: Initial Consultation


We will arrange an initial telephone consultation to familiarize ourselves with your family and to ascertain how we may best assist you in your search for a qualified Household Professional. During this consultation, we will discuss the following key aspects:


  • Candidate Duties: The specific responsibilities and tasks expected of the candidate.
  • Ideal Candidate Traits: The characteristics, qualifications, and experience you desire in a candidate.
  • Children’s Learning Style: Your preferred educational and developmental approaches for your children.
  • Family Dynamics: The family culture and values that should be reflected in the candidate’s approach.
  • Interaction Preferences: The desired manner in which the candidate should engage with your family.
  • Objectives: The goals your family seeks to achieve through the employment of a Household Professional.
  • Educational Background: The minimum educational qualifications and any special skills or certifications you require from the candidate.


Step 2: Booking Confirmation


Upon establishing the type of professional you require, we will follow up with a comprehensive email that includes:


  • Job Description: A detailed outline of the role that will be presented to prospective candidates.
  • Booking Confirmation: A summary of the placement costs.
  • Timeline Confirmation: An anticipated schedule for interviews and placement.

 

We kindly request that you review the job description to ensure its accuracy, allowing us to effectively communicate your family’s needs and aspirations to potential candidates.


Step 3: Candidate Sourcing


Australian Nanny Agency will proactively reach out to our pool of candidates to identify those interested in presenting their qualifications to your family. Interested candidates will be asked to provide the following current documentation:


  • Resume
  • Police Checks
  • Video Introduction
  • Recent Photograph
  • certified copies of  Training certificates
  • Working with Children Check and or DBS (UK)
  • 5 Reference from contactable  previous  employers


Our consultants will conduct due diligence, which includes:

  • Contacting previous employers
  • Checking training certificates
  • Screening social media presence
  • Interviewing candidates to ascertain their suitability and availability


Step 4: Presenting Shortlisted Candidates


We will provide you with a shortlist of 2 to 3  qualified candidates, whom we have video interviewed including:

  • Candidate Profile
  • Video Introductions
  • Available Interview Dates
  • Consultant Feedback
  • Insights regarding each candidate's suitability


Step 5: Family Candidate Interviews

Upon reviewing the shortlisted candidates, we will facilitate the interview process. Our support will encompass:

  • Time Confirmation: Ensuring alignment across time zones.
  • Interview Links: Providing access to virtual meeting tools (e.g., Zoom or WhatsApp).
  • Question Guidance: Offering a curated list of questions for your consideration.
  • Feedback Facilitation: Providing constructive feedback regarding the interview process.


It is essential for candidates to receive feedback from families, as this enriches the overall experience and aids in fostering a harmonious working relationship.


Following the completion of interviews, we will assist you with the following:

  • Letter of Offer: Clarifying role expectations and responsibilities.
  • Salary Negotiation: Advocating on your behalf to secure a favorable compensation package.
  • Contract Preparation: Drafting an agreement that is satisfactory to all parties involved.
  • Ongoing Coaching: Offering support throughout the employment period to ensure effective communication among all parties.


Our Guarantee


We recognize that family dynamics can be complex. To provide you with peace of mind, we offer a replacement guarantee should the initial placement not meet your expectations.


Australian Clients: A two-week trial period with your candidate. If the candidate is not suitable within this timeframe, we will endeavor to find a replacement.

 

International Clients: A four-week trial period, with a similar commitment to sourcing a replacement if necessary.


We are dedicated to ensuring a successful partnership between your family and the Household Professional, and we look forward to supporting you throughout this process.

FAMILIES & CLIENTS REGISTER HERE